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Legal acts in force in the Republic of Lithuania set a 24-month shelf life for all personal consumption goods . warranty period. The concept of personal consumption goods does not apply to electronic components, parts, assemblies, cables, connectors, power supplies and other products for which the warranty periods are determined by the manufacturer.
For legal entities, the warranty period applies/does not apply according to the warranty periods established by the manufacturers.
If your product breaks down during the warranty period, we will repair or replace the product with a new one free of charge - you just need to present the product purchase document .
You receive the purchase document (cashier's check, invoice) together with the purchased product or by e-mail. by mail, when we receive your payment for the purchased product.
The warranty does not apply to: *
* Provisions of warranty limitation or non-application are harmonized with Article 6.333 of the Civil Code of the Republic of Lithuania. in part 3.
** If you have any questions about defective products, please write to firstname.lastname@example.org, contact the store where the product was purchased or call +370 5 2650270.
If a store employee determines that your product is irreparably damaged due to the fault of the manufacturer (low-quality product) during the warranty period, in this case, upon presentation of the product purchase document in our store, you have the right to request to replace the damaged product with another of the same type or to return the money you paid for the product.
If the store employee determines that your product is defective during the warranty period due to the fault of the manufacturer (low-quality product), but it is possible to repair it, in this case, you have the right to choose to remove the defects of the product free of charge (repair the product), replace the defective product with a suitable product for free quality item, reduce the price of the item or unilaterally terminate the sales contract and demand the return of the price paid for the item. If you choose the last two options, you deliver the product to the store together with the purchase document. If you decide to repair the product, inform the store employee serving you.
However, in any case, you can contact www.smarton.lt directly and we will provide you with all the necessary information and/or assistance regarding the defective product.
Please note that: